Learner information

Training policies

Policies governing assessment, quality, learner support, safeguarding, conduct and refunds.

Policy library

Clear information for learners and organisations.

These policies were reviewed by Sorinteq in August 2026 and remain current until their next scheduled review in August 2027. They open as PDF documents in a new browser tab. Contact Sorinteq if you require an accessible alternative format.

Current policy review status

Reviewed: August 2026. Next scheduled review: August 2027. The review status applies to the full learner-policy library.